‍Privacy Policy for Dusetra

Effective Date: May 23, 2026 Welcome to Dusetra. Your privacy and the security of your corporate data are critically important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use the Dusetra mobile application (the "App").By creating an account or using the App, you agree to the collection and use of information in accordance with this policy.
‍1. Information We Collect To provide you with our secure vault, compliance tracking, and corporate management services, we collect the following types of information:Personal Identification Information: When you register, we collect your First Name, Last Name, Email Address, and Phone Number.Authentication Data: We use third-party authentication services (Apple and Google). If you choose to log in via these providers, we receive your email address and name associated with those accounts to facilitate secure login.Camera and Photo Library: With your explicit permission, we may access your device's camera and photo library. This is used strictly to allow you to upload a profile picture or add document images to your secure Vault. We only access the specific photos you actively choose to upload.User Content (Your Vault): We securely store the documents, files, PDFs, and text you actively upload to your personal Vault.User-Inputted Travel Dates: To assist you with UAE visa and corporate tax compliance, we collect your manually inputted travel exit and entry dates. We do not track your GPS or background location. This feature relies 100% on manual user input.Document Expiration Dates: When you add items to the Expiry Tracker (e.g., Trade Licenses, Emirates IDs, Visas), we collect the expiration dates you provide to trigger automated local push notification reminders.Event Registration Data: When you choose to RSVP or waitlist for Networking Events via the App’s feed, we log your user ID to manage event capacity and attendee lists.
‍2. Information We DO NOT CollectNo Background Location Tracking: We do not track your physical GPS location.No Analytics or Third-Party Tracking: We do not use Google Analytics, Meta Pixel, or any other third-party tracking software to monitor your behavior across other apps or websites.No Advertising Data: We do not collect, sell, or share your data for targeted advertising purposes.
‍3. How We Use Your Information We use the collected data strictly for App Functionality:To create, secure, and manage your Dusetra account.To provide the core services of the App, including secure document storage and UAE travel compliance tracking.To send you localized push notifications regarding expiring corporate documents or networking event updates.To manage capacities, registrations, and waitlists for Dusetra events.To communicate with you regarding your account (e.g., password reset emails).
‍4. Third-Party Services We utilize trusted third-party service providers to operate our backend infrastructure. These services are bound by strict data privacy agreements:Firebase (Google Cloud): We use Firebase as our backend database, secure cloud storage provider, and authentication engine. Your data and vault documents are stored securely on their enterprise-grade servers.Apple & Google: Used solely for secure account creation and Single Sign-On (SSO) login functionality.
‍5. Data Security We prioritize the security of your corporate documents and personal data. We utilize industry-standard encryption, strict Firebase Security Rules, and database policies to ensure that your data is strictly isolated. Only you can access, read, or modify the files and private data stored within your personal account. Access to the Secure Vault within the app is further protected by on-device biometric authentication (Face ID/Touch ID).
‍6. Data Retention and Deletion You have total control over your data. You can request the deletion of your account and all associated data at any time directly within the App.How to delete your data: Navigate to your Profile, and tap Delete Account. Upon confirmation, your personal information, secure vault documents, travel logs, and profile picture will be permanently and irreversibly deleted from our live servers.
7. Children's Privacy Dusetra is intended for corporate and professional use. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child, we will take steps to remove that information from our servers immediately.
‍8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
‍9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: Email: info@dusetra.com Website: www.dusetra.com Background Location Tracking: We do not track your physical GPS location.No Analytics or Third-Party Tracking: We do not use Google Analytics, Meta Pixel, or any other third-party tracking software to monitor your behavior across other apps or websites.No Advertising Data: We do not collect, sell, or share your data for targeted advertising purposes.3. How We Use Your InformationWe use the collected data strictly for App Functionality:To create, secure, and manage your Dusetra account.To provide the core services of the App, including secure document storage and UAE travel compliance tracking.To send you localized push notifications regarding expiring corporate documents or networking event updates.To manage capacities, registrations, and waitlists for Dusetra events.To communicate with you regarding your account (e.g., password reset emails).4. Third-Party ServicesWe utilize trusted third-party service providers to operate our backend infrastructure. These services are bound by strict data privacy agreements:Firebase (Google Cloud): We use Firebase as our backend database, secure cloud storage provider, and authentication engine. Your data and vault documents are stored securely on their enterprise-grade servers.Apple & Google: Used solely for secure account creation and Single Sign-On (SSO) login functionality.5. Data SecurityWe prioritize the security of your corporate documents and personal data. We utilize industry-standard encryption, strict Firebase Security Rules, and database policies to ensure that your data is strictly isolated. Only you can access, read, or modify the files and private data stored within your personal account. Access to the Secure Vault within the app is further protected by on-device biometric authentication (Face ID/Touch ID).6. Data Retention and DeletionYou have total control over your data. You can request the deletion of your account and all associated data at any time directly within the App.How to delete your data: Navigate to your Profile, and tap Delete Account. Upon confirmation, your personal information, secure vault documents, travel logs, and profile picture will be permanently and irreversibly deleted from our live servers.7. Children's PrivacyDusetra is intended for corporate and professional use. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child, we will take steps to remove that information from our servers immediately.8. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:Email: info@dusetra.com Website: www.dusetra.com